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Support

Irodori Table is a development-preview, open-source database workbench. Use this page as the public support text for app stores, package managers, release pages, and the project site.

Public support channels

For suspected vulnerabilities, do not open a public issue with exploit details, credentials, database dumps, connection strings, customer data, or private logs. Use the private disclosure path described in SECURITY.md.

What to include in a bug report

Include enough detail to reproduce the behavior without exposing secrets:

  • Irodori Table version and install channel.
  • Operating system and architecture.
  • Database engine and version, if relevant.
  • The smallest query, schema shape, file, or workflow that reproduces the issue.
  • A screenshot or redacted error message.
  • Whether the issue happens in a clean workspace.

Do not include passwords, access tokens, private keys, database dumps, customer records, or unredacted production connection URLs.

Support scope

Supported project areas:

  • install and startup problems;
  • connection profile setup;
  • SQL editor behavior, Vim mode, shortcuts, formatting, and execution;
  • result grid display, export, and row inspection;
  • schema metadata, completion, ERD, query plan, and migration/diff workflows;
  • release artifacts, package-manager manifests, and updater behavior;
  • extension SDK and connector-extension issues.

Out of scope for public issue support:

  • recovering damaged production data;
  • tuning private database infrastructure;
  • debugging proprietary SQL or schemas that cannot be reduced to a public reproduction;
  • account, tax, certificate, and signing issues for store maintainers.

Response expectations

Irodori Table is not yet a commercial support product. Public issues are handled on a best-effort basis. Security-sensitive reports and regressions in released installers take priority over feature requests.

Store listing support text

Short support statement:

Report bugs and request help through the GitHub issue tracker. Do not share credentials or private database data in public reports.

Japanese support statement:

不具合報告とサポート依頼は GitHub Issues で受け付けます。公開 Issue に認証情報や 非公開のデータベース内容を含めないでください。